In the first-ever Kiosk Marketplace Census Report, a positive outlook is confirmed for the self-serve kiosk industry. This report gives statistical insight into the customer segments that self-serve kiosks serve and identifies the various technologies that kiosks are using.
Why we created this report
Kiosk Marketplace organized the census in response to requests from readers seeking reliable data on the size and growth of the self-serve kiosk industry.
What you will learn
- Results of our exclusive survey answered by over 100 retailers, hardware manufacturers, software manufacturers, value added resellers and component manufacturers.
- The one significant factor impacting the kiosk industry’s future
- Exclusive insights from top industry experts
Table of Contents
Page 3 | Executive Summary
Page 12 | Survey results
Page 12 | Retailers, locations and consumer brands that have kiosks
Page 15 | Kiosk hardware manufacturers
Page 18 | Kiosk software manufacturers
Page 20 | Kiosk value added resellers
Page 23 | Kiosk component manufacturers
Page 27 | Industry Insights
Page 27 | Automated retailing: we’ve only scratched the surface by Ben Wheeler, The KioskGuy
Page 30 | Hyper-connected commerce and the new ecosystem by Akshay Sharma, kiosk industry consultant
Page 33 | Retail kiosks bridge the gap between the digital and the physical by Laura Boniello Miller, director of business development at KioWare Kiosk Software Analytical Design Solutions
Page 37 | ‘New retail’ bridges in-store and online, offering convenience and personalization by Ron Bowers, senior vice president of retail technology development, Frank Mayer and Associates, Inc.
Page 40 | Self-serve financial kiosks replace ATMs to serve omnichannel banking by Suzi McNicholas, vice president of marketing, Source Technologies
Page 42 | Why forward thinking retailers will use kiosks in-store by Curt Thornton, founder, chairman and CEO of Provision Interactive Technologies, Inc.
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